Delete your account and data
You can delete your HypeFit account at any time. The easiest way is in the app; if you cannot access the app you can also ask by e-mail.
Delete in the app
- Open HypeFit and sign in.
- Go to Profile › Settings › Account.
- Choose “Delete my account” and confirm.
If you cannot access the app
Write to us from the e-mail address registered to your account; we will verify your identity and process the request.
E-mail[email protected]
What happens?
- You can change your mind within 30 days: sign in during that time and choose “Cancel deletion”.
- After that, your activities, routes, photos, health, nutrition and training data, social content and messages are permanently deleted.
- For legal obligations and security only a de-identified (pseudonymized) account record, consent records, report records, PT payment records and admin action logs are kept.
- Before deleting you can download a copy of your data in Settings › Download my data.